Layby Policy

Terms & Conditions

You can Layby products at Friends of K so that you can spread the payment over a number of weeks.

Layby is available on purchases of $100 or more (full price items only). A minimum of 30% deposit of the total of the layby amount is required. Layby is available on a standard term of 12 weeks (unless otherwise agreed upon by Friends of K) and must be paid in full. If an extension is required, the Customer must request this in writing at least 14 days prior to the end of the layby date.

How often must I make repayments?
You can make as many or as few repayments as you like, so long as the full balance is settled by the due date. 

Can I cancel my Layby?
Yes, you can cancel your Layby at any time and all monies will be refunded less a Layby Termination Fee. The Layby Termination Fee is 20% of the total Lay-By amount. 

When will my Layby be dispatched?
Once the total amount has been paid off, this must be on or before the end of the layby date

Can I amend my Layby order?
Individual items may not be removed or separated from a Layby. If you would like to add items, please contact us

How do I place a Layby order?
Please select "Layby" as the payment option at Checkout. We will then send you an email with instructions on how to pay your deposit as well as layby details including due date. Deposit must be paid within three business days of receiving this email for your layby to be confirmed. All payments are to be made via bank transfer.

Friends of K's Layby Terms & Conditions are in accordance with Australian Consumer Law.

If you have any questions or would like more information, please do not hesitate to contact us at info@friendsofk.com.