Shipping Policy

Shipping 

We offer a Flat Rate shipping fee of:

$11.90 Standard Postage Australia Wide (FREE for all orders over $199)* 
$25.90 Express Postage Australia Wide*

All orders (provided the products are in stock - see product description. If a product is not in stock, an ETA will be clearly stated) will be shipped within 2 business days from confirmation of order. If you have ordered multiple products and one or more of the products are pre-ordered then ALL your products will be shipped together once the pre-ordered product/s are available. If you would like your in stock products to be sent beforehand then you will need to place two separate orders (one for in stock products and one for pre-ordered product(s)) to cover shipping fees.

We employ a variety of shipping companies depending on the size/weight of the order and the destination. These shipping companies include, but are not limited to, Australia Post, Couriers Please and Fastway Couriers. Please note all orders will be shipped as 'signature on delivery' unless otherwise specified at Checkout. 

Please note that due to current COVID-19 restrictions, Australia Post is currently experiencing delivery delays for both Standard and Express Post deliveries.

If you are located in Melbourne, free pick up is available from Gowanbrae (3043). Please select "Pick up" as Shipping method at Checkout.

International Shipping - We are happy to post your order overseas, please contact us at info@friendsofk.com and we can arrange a shipping quote and delivery time frame.

If you have any special requests or need your order earlier, please do not hesitate to contact us at info@friendsofk.com and we will do our best to accommodate. 

*Excludes heavy items - see product descriptions. Metro suburbs only.